Charlotte Tilbury THE SECRET TO LOVE KIT

Shipping

In-Stock Items:

Orders for in-stock items are typically processed within 5-10 business days. Shipping is available for all locations within Pakistan.

Pre-Orders:

Pre-ordered items are ordered once 50% of the payment is received. All pre-orders arrive within 4 - 6 weeks of order date. It can come sooner depending on our batch shipment date. We'll notify you of any changes to the estimated shipping date.

Payment Policy:

Payment in advance is required before all orders are shipped. At minimum Rs 500/- advance is required through Jazz Cash or Bank Transfers for all COD orders

For further assistance, contact our customer service team.

Refund Policy

We take pride in offering a curated selection of renowned imported cosmetics and skincare products to our valued customers.

Please note that due to the nature of our products and our commitment to maintaining the highest standards of quality and safety, we do not accept returns or exchanges on any purchases.

We understand the importance of your satisfaction with your purchase. Therefore, we encourage you to thoroughly research and consider your selections before making a purchase. Should you have any questions or concerns about a product, please don't hesitate to reach out to our knowledgeable team for assistance prior to completing your order.

In the rare event that you receive a damaged or defective item, please contact us immediately upon receipt, and we will gladly work with you to resolve the issue.

We appreciate your understanding and support of our policy as we strive to provide you with the best shopping experience possible.

If you have any further inquiries or require assistance, please do not hesitate to contact us.